November 2016 Professional Development Meeting

The next Professional Development meeting will be held on

Thursday, November 17, 2016

Please REGISTER to confirm your attendance.


PD Presentation:  

Value Stream Mapping

By Mary McDonald

vsm1

Value Stream Mapping is a lean management method – an approach to analyzing the processes from an idea through to the product/service being delivered to the customer (the process chain). The creation of a stream map can allow managers, and those it affects, to visually see and understand the current state of the chain while designing a more valuable chain for future use. Although it is a process used mainly in manufacturing, value stream mapping is an effective analysis method for other industries, including logistics, supply chain, health care and even software development.


Mary McDonald is a seasoned Quality/Environmental/Health and Safety professional MaryMcDonald2016with over 30 years’ experience in implementing Management Systems around the world.  Her BS in Environmental Engineering and MS in Industrial Administration ensures that she can work form the factory floor to the C-suite with equal ease.  Her involvement in the US Technical Advisory Groups for both ISO 9001 and ISO 14001 since 1995 ensures that she is not only aware of WHAT the changes are, but WHY those changes were made. In addition to implementing ISO systems, Mary is a certified Lean and Kaizen facilitator and consultant, and is holds certifications in OHSAS 18001, RoHS, and industry-specific standards including TL 9000, AS 9100, and ISO/TS 16949.

She gives back to our profession through regular speaking engagements to ASQ sections and conferences, volunteering as a MBNQA Examiner (3 times) and writing articles for inclusion in industry publications.

Her husband and grown children live in Austin; Mary lives in various hotels, with occasional wardrobe swaps in Austin.

Tutorial Topic:

Data Collection, Analysis and Reporting.

By Gary Roper

gary-roper

Gary Roper, CQA, has a Masters in Math from UTA and has worked many years in the electronic interconnect industry and Quality System consulting. It will be an interactive presentation so bring your thoughts on the topic.


PD MEETING NOTE:

Normally, Professional Development (PD) meetings are always the fourth Thursday of every month.  There are no meetings in June, July, August (summer break) and December (after Thanksgiving).  PD Presentations are normally given between 5:30 and 6:30 PM: 45 minutes for the presentation and about 15 Minutes of Q&A at the end.

Interested in giving a presentation or tutorial at one of our future PD meetings?  Contact the ASQ Dallas Chair (asqdallaschair at gmail dot com).

October 2016 Professional Development Meeting

The next Professional Development meeting will be held on

Thursday, October 27, 2016

Please REGISTER to confirm your attendance.

PD Presentation:  

We Did It! But no one said it would be easy…

By Mandy Dirickson

UT Southwestern Medical Center in Dallas, TX is the only Joint Commission Comprehensive Stroke Center with an initial survey of no deficiencies in Texas and the only one in the country with a 2 hospital campus. As a large state owned academic medical center, UT Southwestern had some unique challenges to the path of comprehensive quality stroke care but still achieved the distinction to be the first designated Comprehensive Stroke Center  in Dallas, Texas. Mandy, a core member of the team, was the first advanced practice nurse hired for program. She will share the lessons learned in this journey that may help you with other quality initiatives.

mandy-2015Mandy Dirickson, MS, APRN, ANP-C, SCRN is the Stroke Outreach Coordinator, APN Supervisor and Senior Clinical Provider for the University of Texas Southwestern Medical Center, Department of Neurology and Neurotherapeutics, Stroke Division.

A native of Texas, Amanda received both her Bachelors and Masters of Science in Nursing from Texas Woman’s University. She is currently seeking a PhD in nursing from UT Tyler.  In 2008, she joined UT Southwestern Medical Center and began work with the institutional leadership on building the University’s Comprehensive Stroke Center.  It remains the only Joint Commission certified Comprehensive Stroke Center in North Texas. Along with clinical duties of care and treatment of stroke patients, Mandy’s role includes clinical leadership to the program and coordination of stroke outreach, including telestroke services. She is also the co-director of the Annual UT Southwestern Stroke Symposium.

Mandy speaks often to layperson, paramedic, nursing, and physician audiences on acute stroke care, treatment and prevention. She is a course instructor also for the El Centro Paramedic Program stroke class and CareFlite’s Certified EMT Critical Care Neurology course locally. She has chaired the North Central Texas Trauma Regional Advisory Council’s stroke sub-committee and is an active member of the American Association of Neuroscience Nurses. She has presented nationally on stroke topics both at the American Association of Nurse Practitioner Annual Conference and the American Association of Neuroscience Nurses Annual Meeting. Mandy is the PI for the HER STROKE study, which is supported by the St Paul Foundation.


Tutorial Topic:

Transition Made Easy by sniX for ISO 9001 Based Standards

By Cindy Soltis-Stroud

sniX is a revolutionary software that puts the process and process owners at the heart of your management system.  Requirements of the standard and the process approach are built in for easy implementation and sustainability.  Reduce documentation, increase effective utilization of resources year after year with immediate return on investment.

cindyCindy Soltis-Stroud is CEO of Cogent Global Performance Solutions, inc.  Cindy is a certified IATF auditor with over 18 years of third party auditing experience.  She recently presented at the 2016 AIAG Quality Summit on the corrective action panel with TI Automotive and Volvo.  She and her team were selected by Honda to exhibit sniX at the lean summit in May of 2017 which is limited to unique innovative tools for improvement.  SniX was also selected as an exclusive  product presentation at the ASQ  transition summit in Pittsburgh, November 2016.


PD MEETING NOTE:

Normally, Professional Development (PD) meetings are always the fourth Thursday of every month.  There are no meetings in June, July, August (summer break) and December (after Thanksgiving).  PD Presentations are normally given between 5:30 and 6:30 PM: 45 minutes for the presentation and about 15 Minutes of Q&A at the end.

Interested in giving a presentation or tutorial at one of our future PD meetings?  Contact the ASQ Dallas Chair (ASQDallasChair at gmail dot com).

September 2016 Professional Development Meeting

The next Professional Development meeting will be held on

Thursday, September 22, 2016.

Please REGISTER to confirm your attendance.

PD Presentation:  

Master the Art of Social Selling with LinkedIn

By Terry Sullivan

Terry Sullivan

Terry is an Integrated Marketing and Social Selling Strategist, LinkedIn Trainer & Speaker.

Holder of an MBA from Texas State University, Terry received his Social Media Marketing Certification from Splash Media University, one of the nation’s premier Social Media training companies.

Before he founded BUZZPRO in 2012, Terry Sullivan was Director of Marketing for Verizon Communications where he launched many successful national marketing programs that gained more than 456,000 new customers and reduced churn by more than 6% annually, in spite of multiple price increases and competitor product launches.

Why should you use LinkedIn?

LinkedIn is the proven #1 ranked online business-networking tool that gives business professionals and companies the ability to connect, demonstrate their skills, services and products, and develop meaningful business relationships and sales. With more than 414 million users worldwide,

LinkedIn provides unlimited networking and business-building opportunities. Widely considered to be a Guru of LinkedIn, Terry has trained more than 6,200 business leaders and owners across the nation on how to create their very own unique online brand that gets results. His inspiring LinkedIn training programs focus on branding, keyword optimization and Social Selling strategies that help his customers tap into the world of Social Media to get more prospects, leads and clients.

In his presentation, Terry will show you how use LinkedIn to take advantage of the immense opportunities this powerful platform offers as a personal branding and marketing tool to achieve your business goals.

In Terry’s presentation, you will learn how to…

✓ Connect With The Right People – Quickly and easily connect with the decision makers in the companies you want to work with.
✓ Build Better Leads Faster – Create your own personal lead list of people who will automatically trust you.
✓ Manage Your Contacts – Use LinkedIn as a contact relationship management (CRM) tool to easily keep track of your key contacts, correspondence, phone conversations and more.
✓ Build a Great Reputation – Have professional on LinkedIn eager to receive your marketing messages, connect with you and ask you for your products and services.


Tutorial Topic:

Using Inter-Company Cooperation to Improve Quality and Reduce Cost

By Debbie Roper

droperDebbie was the Stroke Coordinator at the first Hospital in Nevada to receive Primary Stroke Center Certification. She then moved back to Texas and was the Stroke Coordinator that got the first hospital in Tarrant county Stroke Certified. In 2014 when the 11th hospital in the HCA North Texas Division got Stroke Certified she became the first person in the United States to get an entire system Stroke Certified. As part of this system accomplishment she was able to get 11 separate hospitals to adopt system wide processes and documentation. As part of this project over 100 rural hospitals agreed to send their stroke patients to the HCA system known as Texas Stroke Institute.

She is now working with Twine Clinical Consulting and the Texas Organization of Rural and Community Hospitals TORCH to raise the quality of stroke care in rural areas through a grant from Genentech.

Debbie has recognized the need in other industries such as Electronic Manufacturing to adopt this collaborative approach to improve the effective implementation of Quality Systems and training. She will explore the similarities and differences between these 2 industries in hopes that we can all use her knowledge and ability to “think outside the box” to improve our company’s Quality through cooperation and effective communication.


PD MEETING NOTE:

Normally, Professional Development (PD) meetings are always the fourth Thursday of every month.  There are no meetings in June, July, August (summer break) and December (after Thanksgiving).  PD Presentations are normally given between 5:30 and 6:30 PM: 45 minutes for the presentation and about 15 Minutes of Q&A at the end.

Interested in giving a presentation or tutorial at one of our future PD meetings?  Contact the ASQ Dallas Chair (ASQDallasChair at gmail dot com).

May 2016 Professional Development Meeting

The next Professional Development meeting will be held on

Thursday, May 26, 2016.

Please REGISTER to confirm your attendance.

PD Presentation:  

The Two Big D’s: Data Analysis and Data Integrity

By Danny Aguilar

Data integrity has been a hot topic recently and has gained wide attention due to increased regulatory issues. This presentation emphasizes the importance of Data Integrity. It also explores the relevance of Data Analysis in the context of enhancing processes and quality system. Moreover, good documentation practices will also be covered.


Tutorial Topic:

Conducting a Robust Failure Investigation

By Danny Aguilar

This presentation focuses on methods and techniques to conduct robust and effective failure investigation. Additionally, a case study will be explored to gain a practical application of this tool and technique.


Danny Aguilar Bio:

As the Principal Consultant of Quality Eagle Consulting, Danny Aguilar brings over 15 years of experience and expertise in the areas of process improvement, quality auditing, compliance, quality engineering, six sigma, project management, etc. in the biological, pharmaceutical, biopharmaceutical, medical devices and automotive industries.

Academically, Mr. Aguilar holds the following degrees:

• BS Chemical Engineering – Saint Louis University, Baguio City Philippines
• MS Management Engineering – University of Bridgeport, Bridgeport, CT
• Master in Business Administration – University of Tampa, Tampa, FL

Additionally, Danny is a Senior Member of ASQ. He is an ASQ Certified Quality Engineer, ASQ Certified Quality Auditor and Johnson and Johnson Process Excellence Six Sigma Black Belt. His work experience includes working for Johnson and Johnson, Bausch and Lomb and Sanofi. In his spare time, Danny enjoys volunteering and film making.


PD MEETING NOTE:

Normally, Professional Development (PD) meetings are always the fourth Thursday of every month.  There are no meetings in June, July, August (summer break) and December (after Thanksgiving).  PD Presentations are normally given between 5:30 and 6:30 PM: 45 minutes for the presentation and about 15 Minutes of Q&A at the end.

Interested in giving a presentation or tutorial at one of our future PD meetings?  Contact the ASQ Dallas Chair (asqdallaschair at gmail dot com).

April 2016 Professional Development Meeting

The next Professional Development meeting will be held on

Thursday, April 28, 2016.

Please REGISTER to confirm your attendance.

PD Presentation:  

ISO 9001:2015 Revision – the “Highlights Reel”

By Mary McDonald

This presentation highlights the changes for the ISO 9001:2015 standard, including what the major changes are, and how you can prepare your organization for transition.

Mary covers the shift from Top Management to Leadership; the impact of Context on future audits and implementation; Risk-Based Thinking, internal communication, as well as the transition schedule.

She’ll also bring her real-world experiences to bear as a consultant helping organizations to transition smoothly, and as a registrar auditor assessing organizations ready to transition.


BIO: Mary McDonald is a seasoned Quality/Environmental/Health and Safety professional MaryMcDonald2016with over 30 years’ experience in implementing Management Systems around the world.  Her BS in Environmental Engineering and MS in Industrial Administration ensures that she can work form the factory floor to the C-suite with equal ease.  Her involvement in the US Technical Advisory Groups for both ISO 9001 and ISO 14001 since 1995 ensures that she is not only aware of WHAT the changes are, but WHY those changes were made. In addition to implementing ISO systems, Mary is a certified Lean and Kaizen facilitator and consultant, and is holds certifications in OHSAS 18001, RoHS, and industry-specific standards including TL 9000, AS 9100, and ISO/TS 16949.

She gives back to our profession through regular speaking engagements to ASQ sections and conferences, volunteering as a MBNQA Examiner (3 times) and writing articles for inclusion in industry publications.

Her husband and grown children live in Austin; Mary lives in various hotels, with occasional wardrobe swaps in Austin.

Tutorial Topic:

TBD

By Mary McDonald


PD MEETING NOTE:

Normally, Professional Development (PD) meetings are always the fourth Thursday of every month.  There are no meetings in June, July, August (summer break) and December (after Thanksgiving).  PD Presentations are normally given between 5:30 and 6:30 PM: 45 minutes for the presentation and about 15 Minutes of Q&A at the end.

Interested in giving a presentation or tutorial at one of our future PD meetings?  Contact the ASQ Dallas Chair (asqdallaschair at gmail dot com).

March 2016 Professional Development Meeting

The next Professional Development meeting will be held on

Thursday, March 24, 2016.

Please REGISTER to confirm your attendance.

PD Presentation:  

A Story of the Quest for Quality and the Malcolm Baldrige Award

By Roy Dale Crownover

Dale is President & CEO of Texas Nameplate Company (TNC) in Dallas, Tx.  He has received multiple awards and recognition for his visionary leadership of his company as well as the DaleCrownoverquality community in general.

Dale’s father, Roy Crownover, founded TNC in 1946. Dale has worked for this family-owned business since 1960. He started by sweeping floors, then working in the production areas, and assuming duties as President and CEO in 1989 at age 37. Dale’s father and mentor, passed away in 2008, leaving Dale with sole ownership of TNC.

Small Business Leadership Services and Current Responsibilities

“Dale” Crownover has held the positions of President and CEO of Texas Nameplate Company, Inc. (TNC) for 26 years. TNC is a 40-person, family-owned business located in Dallas, Texas that manufactures nameplates attached to products and equipment to educate and protect the safety of users. TNC serves a large and diversified customer base.

Dale’s visionary leadership for TNC has resulted in TNC and Dale receiving the following awards, recognitions and designations:

Service in State and National Professional Associations

  • 1990 -1995 President, South Ellis County Water Supply Corporation, Italy, Texas http://www.nonprofitfacts.com/TX/South-Ellis-County-Water-Supply-Corp.html
  • 1993-1994, Board of Examiners, Texas Award for Performance Excellence. http://quality-texas.org/
  • 1996-1998, Board of Overseer, Quality Texas Foundation
  • 1997-1999, Chairman of the Board, The Quality Texas Foundation
  • 2000-2001, Board of Examiners, Malcolm Baldrige National Quality Foundation
  • 2001-2004, Member, Board of Directors, Malcolm Baldrige National Quality Foundation http://www.baldrigepe.org/foundation/
  • 2001-2003, Panel of Judges, Malcolm Baldrige National Quality Award
  • 2003-2004, National Treasurer, American Society for Quality
  • 2004-2007, Chairman, Board of Director, Quality Texas Foundation
  • 2004-2007, Chairman, Board of Directors, Malcolm Baldrige National Quality Foundation
  • 2008-2010, Chairman, Board of Directors, Quality Texas Foundation
  • 2014-Present, Vice Chairman, Board of Director, Quality Texas Foundation. http://quality-texas.org/

Presentations and Publications

Education

  • 1997, BS in Business Management, LeTourneau University, at age 45

Tutorial Topic:

TBD


PD MEETING NOTE:

Normally, Professional Development (PD) meetings are always the fourth Thursday of every month.  There are no meetings in June, July, August (summer break) and December (after Thanksgiving).  PD Presentations are normally given between 5:30 and 6:30 PM: 45 minutes for the presentation and about 15 Minutes of Q&A at the end.

Interested in giving a presentation or tutorial at one of our future PD meetings?  Contact the ASQ Dallas Chair (asqdallaschair at gmail dot com).

February 2016 Professional Development Meeting

The next Professional Development meeting will be held on

Thursday, February 25.

Please REGISTER to confirm your attendance.

PD Presentation:  

Process Quality and Security in Healthcare using Programmerless Programming,  an Evolution in Advanced Artificial Intelligence Technology

By Sam Chaffin, Unityware Chief Operating Officer and
Brian Stack, Unityware Sr. Scientist

Is modern software the enemy of quality and profit?

It may shock you to learn how much it would return to your bottom line by just
helping your people work together.

Dr. Deming said, “If we focus on the process, the result takes care of itself.”
What’s wrong with our approach to all our software today? Is one of the
problems that we always start with the result we want to achieve?
February 25, we want to talk about the process. With Unityware, our process
starts with:

Do you believe we can program a robot to do work? YES!

Then you can believe we can teach the computer to program AND DO THE
WORK.

unityware1

Unityware performs the work of software and is fast to implement – or change.

Sam Chaffin BIO

Sam, a registered professional engineer with BS Chemical Engineering and MS Industrial Engineering was recognized as an outstanding alumnus by College of Engineering, University of Arkansas in 2008. He has persistently solved challenges with his 48 years of experience in providing solutions for companies from Baxter Healthcare and Kimberly Clark to Wal-Mart. Mr Chaffin is known to solve the logistical problems that keep you awake at night.

Bryan Stack BIO.

Bryan Stack created system generating technologies, including one capable of generating itself. Patented under his name, the technology is an innovative mechanism for creating software and user documentation in under 2% of the time it would take the fastest technologies available. The patents are granted and recognized in countries around the globe. Stack  has built companies from the ground up including one he took public and another that was venture funded after securing industry luminaries as clients.

Tutorial Topic:

Introduction to ASQ Certification Process

By John Jennings

ASTCert0

ASQ certification (like the examples shown above) is a formal recognition by ASQ that an individual has demonstrated a proficiency within, and comprehension of, a specific body of knowledge. Nearly 180,000 certifications have been issued to dedicated professionals worldwide.

For many, the certification process remains something of a mystery. Frequently asked questions come up about how the exams are created, how they are scored, and how best to prepare for taking a test. This discussion will address these issues and more for those wanting to get one of the many certifications ASQ offers.

Invest in your career and your future with an ASQ certification. Gain an advantage over your competition and increase your potential for a higher salary.

John W. Jennings III BIO

John left the US Air Force in 1970, after serving four years.  Thereafter, John gained thirty-five years of experience in manufacturing as a Quality Technician, QA Engineer, Reliability Engineer, QMS Auditor, QA Manager, Quality System Manager and Director of Performance Excellence.  He continued his formal education part time and graduated from UTD (University Of Texas at Dallas) with a BSEE in Telecommunications (1992) and a MS in Engineering Sciences from UTD in Electronic Manufacturing (1996).

John taught Applied TQM (Total Quality Management) and SPC (Statistical Process Control) for Richland College’s Continuing Education classes for 2 years until they discontinued the program. He has taught refresher classes for the Dallas/Ft. Worth ASQ Section for CMQ/OE, CQT, CQIA, CQI, and CQE.

John is the Quality Assurance Manager for Bowhead Manufacturing, a part of UIC Government Services Division and the Bowhead Family of Companies, part of the Ukpeaġvik Iñupiat Corporation, an Alaska Native Corporation.

John has served as a senior examiner for the Texas Award for Performance Excellence, a member of the Board of Governors for Quality Texas and as a member of the board of examiners for Malcolm Baldridge National Quality Award. He is an ASQ Fellow and currently holds ASQ certifications as CQE, CRE, CSQE, CQA, CBA, CMI, CQT, CMQ/OE, CSSGB, and CSSBB. He is an Exemplar Global Certified QMS Lead Auditor and is certified by NARTE (The National Association of Radio and Telecommunications Engineers, Inc.) as an ESDC (ESD Control) Engineer.

PD MEETING NOTE:

Normally, Professional Development (PD) meetings are always the fourth Thursday of every month.  There are no meetings in June, July, August (summer break) and December (after Thanksgiving).