Director of Quality – Amphenol FSI – Allen, Tx


Amphenol Fiber Systems International (AFSI) is a full service fiber optic company specializing in the fabrication and manufacture of fiber optic connectivity products and systems.  Our commitment to technical excellence makes us an industry leader in proficing sophisticated products and professional technical assistance in the fiber optic industry.  AFSI, located in Allen, Texas, has and will continue to base its strategy on technical and application support, quality assurance, product performance and value.

GENERAL DESCRIPTION:  The Director of Quality is responsible for understanding and interpreting all customer requirements to the Organization’s operations, and ensuring that the organization manufacturers product that meets or exceeds customers’ expectations. The Director of Quality is also responsible for ensuring compliance and for implementing and driving a Zero Defect program.  Position requires breadth of experience across multiple programs, products and customers to determine the right level of actions to improve / maintain the customer experience in all situations.

Essential Functions:

  • Work seamlessly with Operations to ensure quality product is shipped on time
  • Implement a Zero Defect program and drive cultural awareness/adoption across division
  • Review customer drawings, specifications and contracts; interpret customer requirements and flow them down to the appropriate functions in the organization
  • Primarily responsible for understanding all customer requirements and communicating them during bid and contract reviews
  • Responsible for maintaining compliance for Defense Logistics Agency (DLA) Qualified Products List (QPL)
  • Conduct FAI review and assessment
  • Conduct drawing reviews; audit Organization’s production drawings against customer drawings and requirements
  • Coordinate failure analysis; ensure true root cause identification and appropriate correct actions
  • Manage coordination of improvements; standardizing workmanship across the organization
  • Conduct internal quality audits in accordance with internal processes
  • Conduct customer quality audits to include design review
  • Work closely with Product Line Managers on new product introductions and ensuring customer expectations/requirements are met; assist in auditing Qualification Test Matrix against customer requirements
  • Manage documentation organization
  • Facilitate customer training
  • Some travel may be required

Required Knowledge, Skills, and Abilities:

  • Ability to execute procedures with a great deal of detail
  • Advanced project management experience; detail oriented
  • Proactive with desire to improve organization performance
  • Familiarity with software development, testing, introduction and upgrades
  • Ability to establish rapport with and elicit cooperation from people at all levels of an organization
  • Strong analytical and organizational skills
  • Strong oral and written communication skills, with the ability to influence & negotiate at all levels
  • Ability to make decisions and excel in situations characterized by uncertainty
  • Familiarity with ISO9000 and AS9100
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Strong understanding of best practices in customer service

Required Education and Experience:

  • Bachelor’s degree in Mechanical Engineering or related field
  • 5 years’ or more experience in quality management, manufacturing quality engineering, process engineering or product engineering
  • Working knowledge of advanced quality tools such as Zero Defect Planning, Advanced Product Quality Planning (APQP) and 5 Why root cause analysis/corrective action
  • Experience with Supplier Quality Engineering
  • S. person as defined in ITAR, 22CFR 1120.15 (U.S. Citizenship or Resident Alien Status)

Amphenol Fiber Systems International is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.


Apply online with the following link:



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