Quality Manager – Ft. Worth, TX

Position Summary:

This high profile role will provide a unique opportunity for accomplishment. Our client has a strong need for a complete upgrade of the quality system.  Will require a rapid understanding of the technical operations, which include injection molding and electro-mechanical assembly.  Immediate goals are to understand and take corrective action on recurring quality issues in molding, so an understanding of the injection process will go a long ways towards getting off to a good start.   Ideal candidates will possess a strong skill-set in working with the associates on the plant floor to solve problems, provide training and build quality into the process. Additionally, our client is looking for excellent communication skills.  Your success in this role will lead to a very solid career with our client, a leading national manufacturer.  Our client offers outstanding pay and benefits, as well as bonus.  Degree in Engineering or related discipline strongly preferred.  Apply now!


  1. Degree in Engineering or related discipline.
  2. 5-7 years experience in a disciplined quality program.
  3. Implementation and Training experience.
  4. Strong communication abilities.
  5. Injection Molding experience given first priority.

Contact Information:

Steve Francisco, CPC, Senior Vice President

One Ridgmar Centre

6500 West Freeway, Suite 200

Fort Worth, TX 76116

817-737-2645 (Office)

682-560-3684 (Cell)


IT QA Analyst – Plano, TX

Position Summary:

The IT Quality Assurance Analyst will be a member of a highly-motivated IT team.   This role will develop, enhance, and sustain innovative solutions to improve the customer experience. The IT Quality Assurance Analyst develops, modifies, and executes software test plans, automated scripts and programs for testing cloud solutions in accordance with project requirements, UX design, and industry best practices.  The IT Quality Assurance Analyst will also review designs and participate in meaningful collaboration sessions on how to solve internal and external customer problems and participate in determining scope for new projects.

Essential Duties and Responsibilities include but are not limited to:

  • Evaluate and test quality standards by designing test methods, driving test planning, monitoring test execution, and issue tracking.
  • Review all business and technical documentation to determine if program will perform according to user request and conform to guidelines.
  • Participate in Scrum activities, author tests and test automation, perform code reviews, and contribute to a high performing team.
  • Gather requirements and suggest solutions; serve as an integrator between business needs and technology solutions.
  • Provide training to software program users.
  • Collaborate with product development team to plan new features.
  • Participate in planning and scoping meetings for future projects.
  • Work cross functionally to resolve complex customer problems.
  • Responsible for managing and maintaining project and work backlog; re-prioritizes tasks as the business deems appropriate.
  • Stay current with new technology trends.
  • Other duties may be assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor’s degree from a four-year college or university and 3-5 years related experience and/or training; or equivalent combination of education and experience.  Bachelor’s degree in Business Administration, Finance or Accounting or Information Technology preferred.

Required Skills and Experience:

  • 3+ Years’ experience operating in a cloud-based Quality Assurance environment
  • Ability to translate business requirements, use cases and solution design into test cases
  • Strong background in cloud business applications; CRM and ERP

Preferred Skills and Experience:

  • Experience in defining and documenting test cases and expected results
  • Experience in conducting comprehensive testing to identify gaps between expected results and actual results
  • Advanced conceptual and analytical skills
  • Advanced presentation, written and verbal communication skills
  • Excellent project management and change control skills
  • Communicate and work well in a team environment
  • Ability to prioritize work and adjust to rapidly changing requirements and demands
  • Excellent organizational, document management, and team leadership skills
  • Computer skills including Microsoft Office at a highly proficient level
  • Knowledge of core business systems; Salesforce and/or NetSuite

Contact Information:

Andy Gill

Technical Recruiter


Spok, Inc.


Quality Engineer – Arlington, TX

Regular Full-Time

Crosby is the world leader in the heavy lift industry. We strive to set the standard for quality, training, and technical expertise in the field. It’s our goal to exceed the expectations of our customers through technical leadership, innovative solutions, vertically integrated manufacturing, premier use of support, and a value-added distribution channel.

We are committed to investing in and developing our employees’ talents and leadership, and are currently seeking candidates for this position.

Crosby offers a competitive compensation and benefits package that includes paid time off, medical, dental, vision, life and disability coverages, 401(k) with company match and 10 paid holidays annually. 

Job Summary:

Poka yoke ninja! “Good to Great” quality mindset catalyst. Self-motivated, results-driven, improvement engine. Cross-functional mentor and promotor of the quality discipline, systematic problem solving, lean processes, eliminating waste, and continuous quality improvement. Cool under fire, focusing teams and team members on a logical, data-driven approach to problem solving and problem prevention.

Principal Duties and Responsibilities (*Essential)

1. Aggressively drive a prevention mindset to build quality into processes, products, and services.*
2. Conduct Process Failure Mode & Effects Analysis (PFMEA) to identify and reduce risks in processes.*
3. Coach and mentor improvement teams and team members.*
4. Lead lean events, operational excellence events, and projects.*
5. Drive down CoPQ internally and through suppliers.*
6. Initiate, manage, and drive corrective actions to completion.*
7. Lead customer facing, internal, and supplier corrective actions.*
8. Evaluate corrective action responses to ensure solid, preventive mechanisms, and poka yokes are put in place to prevent recurrence.*
9. Devise, construct, update, interpret, and take action based on quality reporting and metrics.*
10. Drive and continuously improve ISO 9001 compliance.*
11. Lead Material Review Board (MRB) to determine disposition and needed corrective action(s).*
12. Develop, change, and improve policies and procedures.*
13. Perform vendor qualifications and audits.*
14. Serve as the point person during all audits, especially recertification audits.*
15. Travel to both vendor and customer sites to address issues.*

Special Location/Position Requirements:

Job Specifications (Work Experience, Skills, Abilities, etc.):

• Lean Six Sigma Black Belt
• Experience with Corrective Actions, Root Cause Analysis and Preventive Action.
• Knowledge of metallurgy ultrasonic, mag particle inspection, equipment, and precision measurement experience preferred.
• Working knowledge of castings, forgings, plate, bar, and other steel products preferred.
• Experience with ISO 9001
• ISO TS16949 and/or AS9100 preferred.

Education Requirements:

Bachelor of Science in Materials Science, Engineering, Physics, other technical discipline, or equivalent relevant work experience and track record of delivering high-impact results. 

Physical Demands/Environmental Conditions:

Normal office conditions. Office located in a one story office building. Job demands may require long periods of sitting, telephone work and/or computer work, as well as interaction with other people. Normal office conditions include walking, standing, bending, kneeling, climbing stairs, lifting, driving and/or traveling.

Moderate exposure to shop conditions, which are variable depending on the task assigned, but are generally dirty. Is subject to shop noise. Involves extensive standing and walking. Skin and eyes are subject to drying and irritating fumes, vapors and solutions controlled to OSHA standards. Works both in and out of doors, normally indoors, with sometimes dusty or confining work areas when in the shop/lab.

Contract Information:

Sonya Garrett, PHR

Human Resource

Email: Recruiting@thecrosbygroup.com


Professional Development Meeting – 2019 January 24th




A centralized online community providing timely, relevant and customizable engagement for ASQ members and quality professionals around the globe.


Russell Wood, Chair Section 1402 Dallas, TX



ISO 19011:2018 – Revised Guidelines for Auditing Management Systems

Find out the changes from the prior version of the standard, and learn how to manage an audit system in any type of company.  This is a master class in audit system understanding by a highly experienced audit and process professional.  Don’t miss it.


John Jennings, CSSBB, CQE, CRE, CQA, CSQE. John is the Quality Assurance Manager for Bowhead Manufacturing. He brings experience as an audit and process professional within an organization in addition to his Baldridge examiner experience to provide valuable insights.

Meeting Information

Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Ten50 BBQ
1050 N Central Expy, Richardson, TX 75080

Register Now !


Tutorial Slides: myASQ

Presentation Slides: Changes to ISO19011 – “Guidelines for Auditing Management Systems”

2019 World Conference – Volunteers Wanted

The ASQ World Conference on Quality and Improvement (WCQI) is coming to Ft Worth next year. After years of seeking it, we got a surprise in Dec 2017 with the announcement Fort Worth would be the Host City. WE ARE EXCITED!

We have formed a Core Site Committee of members from both Ft Worth and Dallas Sections. This team attended the Seattle WCQI in May, met in June to discuss our approach, and are now ready to take the names of members who want to volunteer to staff it.

Volunteer Role/s include:

  • 8 total hours of volunteer time (single / multiple days)
  • Monitor Session Presentation Rooms – room administration
  • Information Tables – conference and Ft Worth City opportunities
  • General Help – background support of the attendees / conference

It will be held at the Ft Worth Convention Center and the Omni Hotel, Sat to Wed, May 18-22, 2019. Staffing include weekend jobs. Volunteers get complimentary entry to the 3-Day Conference (a $1000+ value).

To register your interest in being a volunteer, we are accepting member names. This is not yet a firm commitment, as we will not know our actual staffing requirements until Feb 2019. A confirmation of availability will be sent to those signing up now at www.tinyurl.com/WCQI-2019-VOL.

Professional Development Meeting – 2018 November 29th



TAMU-C Business Management/Quality Partnering Opportunities


  • Overview of the TAMU-C College of Business management programs coming in Spring 2019
  • Soft Sills: Leadership, Organizational Behavior, Communication, and Strategic Management components of programs
  • Managerial Tools and Techniques components of programs (Project Management, Supply Chain, Operations and Six Sigma)
  • Pilot Program: Results from strategic partnership with L-3


About the Speakers:

Dr. Mario Hayek is an Associate Professor and the head of the management department in the College of Business at Texas A&M Commerce. He obtained an MBA with emphases in Finance and Entrepreneurship from the American University in Washington D.C. and a Ph.D. in management from the University of Mississippi; he has been teaching for over 20 years. As an entrepreneur, Dr. Hayek has launched a number of new ventures in Latin America and the Unites States including a recycling plant, hotel, restaurants, bar, travel agency and commercial real estate. As an academic, his research interests include entrepreneurship, leadership, organizational behavior, social responsibility and ethics.

Dr. Alex Williams is an Associate Professor in the College of Business at Texas A&M Commerce, where he teaches organizational behavior and human resources. His primary research interests include Leadership & Organizational Behavior. He earned his Ph.D. in Management at The University of Mississippi and his BA in Accounting from Morehouse College (Atlanta, GA).  He is a 2017 Hunt/Hopkins County Professor of the year, the 2016 recipient of the Neill Humfeld Distinguished Faculty Award for Service, and the 2015 Faculty Senate Award for Teaching with Technology. Additionally, he has extensive experience as both a business professional and a social entrepreneur.

Dr. Jerry Burch is an Assistant Professor in the College of Business at Texas A&M Commerce and has over 25 years of Supply Chain experience focusing on process improvement and time series forecasting. He received his Masters of Science in Operations Research/Operations Logistics and earned his Master Blackbelt while working with the Defense Logistics Agency. He has also earned his Ph.D. in Management (Organizational Behavior) with minor area of study in Decision Sciences. His research has been published in many top rated journals including the International Journal of Forecasting and Decision Sciences Journal of Innovative Education.

 Tom Brown completes a 35 year career, retiring as Senior Vice President of Human Resources for the Aerospace Systems Segment at L3 Technologies at he end of this year. Tom has extensive HR experience as a specialist in compensation, information systems, management development training, staffing, and benefits as well as in HR generalist roles throughout his career. His previous employers include Raytheon, Alcatel and Bank One. He holds a Master of Business Administration in human resource management from the University of Dallas and a Master of Liberal Arts from Southern Methodist University.  He also serves as Vice Chairman of the Board of Trustees for Lakes Regional Community Centers (MHMR), and is a member of the Autism Society of America.


Meeting Information

Meeting Date: November 29, 2018
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Crowne Plaza Addison
14315 Midway Rd, Addison, TX 75001

Register Now !


Presentation Slides: A&M Commerce College of Business – Overview