IT QA Analyst – Plano, TX

Position Summary:

The IT Quality Assurance Analyst will be a member of a highly-motivated IT team.   This role will develop, enhance, and sustain innovative solutions to improve the customer experience. The IT Quality Assurance Analyst develops, modifies, and executes software test plans, automated scripts and programs for testing cloud solutions in accordance with project requirements, UX design, and industry best practices.  The IT Quality Assurance Analyst will also review designs and participate in meaningful collaboration sessions on how to solve internal and external customer problems and participate in determining scope for new projects.

Essential Duties and Responsibilities include but are not limited to:

  • Evaluate and test quality standards by designing test methods, driving test planning, monitoring test execution, and issue tracking.
  • Review all business and technical documentation to determine if program will perform according to user request and conform to guidelines.
  • Participate in Scrum activities, author tests and test automation, perform code reviews, and contribute to a high performing team.
  • Gather requirements and suggest solutions; serve as an integrator between business needs and technology solutions.
  • Provide training to software program users.
  • Collaborate with product development team to plan new features.
  • Participate in planning and scoping meetings for future projects.
  • Work cross functionally to resolve complex customer problems.
  • Responsible for managing and maintaining project and work backlog; re-prioritizes tasks as the business deems appropriate.
  • Stay current with new technology trends.
  • Other duties may be assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor’s degree from a four-year college or university and 3-5 years related experience and/or training; or equivalent combination of education and experience.  Bachelor’s degree in Business Administration, Finance or Accounting or Information Technology preferred.

Required Skills and Experience:

  • 3+ Years’ experience operating in a cloud-based Quality Assurance environment
  • Ability to translate business requirements, use cases and solution design into test cases
  • Strong background in cloud business applications; CRM and ERP

Preferred Skills and Experience:

  • Experience in defining and documenting test cases and expected results
  • Experience in conducting comprehensive testing to identify gaps between expected results and actual results
  • Advanced conceptual and analytical skills
  • Advanced presentation, written and verbal communication skills
  • Excellent project management and change control skills
  • Communicate and work well in a team environment
  • Ability to prioritize work and adjust to rapidly changing requirements and demands
  • Excellent organizational, document management, and team leadership skills
  • Computer skills including Microsoft Office at a highly proficient level
  • Knowledge of core business systems; Salesforce and/or NetSuite

Contact Information:

Andy Gill

Technical Recruiter


Spok, Inc.

Quality Engineer – Arlington, TX

Regular Full-Time

Crosby is the world leader in the heavy lift industry. We strive to set the standard for quality, training, and technical expertise in the field. It’s our goal to exceed the expectations of our customers through technical leadership, innovative solutions, vertically integrated manufacturing, premier use of support, and a value-added distribution channel.

We are committed to investing in and developing our employees’ talents and leadership, and are currently seeking candidates for this position.

Crosby offers a competitive compensation and benefits package that includes paid time off, medical, dental, vision, life and disability coverages, 401(k) with company match and 10 paid holidays annually. 

Job Summary:

Poka yoke ninja! “Good to Great” quality mindset catalyst. Self-motivated, results-driven, improvement engine. Cross-functional mentor and promotor of the quality discipline, systematic problem solving, lean processes, eliminating waste, and continuous quality improvement. Cool under fire, focusing teams and team members on a logical, data-driven approach to problem solving and problem prevention.

Principal Duties and Responsibilities (*Essential)

1. Aggressively drive a prevention mindset to build quality into processes, products, and services.*
2. Conduct Process Failure Mode & Effects Analysis (PFMEA) to identify and reduce risks in processes.*
3. Coach and mentor improvement teams and team members.*
4. Lead lean events, operational excellence events, and projects.*
5. Drive down CoPQ internally and through suppliers.*
6. Initiate, manage, and drive corrective actions to completion.*
7. Lead customer facing, internal, and supplier corrective actions.*
8. Evaluate corrective action responses to ensure solid, preventive mechanisms, and poka yokes are put in place to prevent recurrence.*
9. Devise, construct, update, interpret, and take action based on quality reporting and metrics.*
10. Drive and continuously improve ISO 9001 compliance.*
11. Lead Material Review Board (MRB) to determine disposition and needed corrective action(s).*
12. Develop, change, and improve policies and procedures.*
13. Perform vendor qualifications and audits.*
14. Serve as the point person during all audits, especially recertification audits.*
15. Travel to both vendor and customer sites to address issues.*

Special Location/Position Requirements:

Job Specifications (Work Experience, Skills, Abilities, etc.):

• Lean Six Sigma Black Belt
• Experience with Corrective Actions, Root Cause Analysis and Preventive Action.
• Knowledge of metallurgy ultrasonic, mag particle inspection, equipment, and precision measurement experience preferred.
• Working knowledge of castings, forgings, plate, bar, and other steel products preferred.
• Experience with ISO 9001
• ISO TS16949 and/or AS9100 preferred.

Education Requirements:

Bachelor of Science in Materials Science, Engineering, Physics, other technical discipline, or equivalent relevant work experience and track record of delivering high-impact results. 

Physical Demands/Environmental Conditions:

Normal office conditions. Office located in a one story office building. Job demands may require long periods of sitting, telephone work and/or computer work, as well as interaction with other people. Normal office conditions include walking, standing, bending, kneeling, climbing stairs, lifting, driving and/or traveling.

Moderate exposure to shop conditions, which are variable depending on the task assigned, but are generally dirty. Is subject to shop noise. Involves extensive standing and walking. Skin and eyes are subject to drying and irritating fumes, vapors and solutions controlled to OSHA standards. Works both in and out of doors, normally indoors, with sometimes dusty or confining work areas when in the shop/lab.

Contract Information:

Sonya Garrett, PHR

Human Resource


Quality / Systems Manager – Arlington, TX


· Provide leadership support for plant quality and customer satisfaction

· Lead all quality improvement activities (supplier, internal and customer)

· Manage and train plant staff on the Company’s quality systems

· Provide leadership support for audits and documentation requirements (internal, third party and customer)

· Provide Leadership to plant quality staff

· Ensure the Company’s Quality Management System meets the requirements of IATF-16949 and ISO-9001, as well as requirements of other regulatory bodies.

· Coordinate development of company standards and “best practices” across all plants.

· Support and/or participate in the training and rollout of significant ARCH updates.

· Train and develop plant staff in the use of quality tools and methodologies

· Manage and develop customer and supplier relationships

· Perform as resident expert in problem solving tools, process management, measurement techniques and statistical analysis

· Provide leadership, training and support for plant PPI’s/KPI’s, customer score card, and quality systems

· Provide leadership on plant COQ (Cost of Quality) metrics and tracking methodology

· Provide leadership on continuous improvement activities across the plants

· Validate and assist in the development of verification and error proofing practices

· Other duties as required to support the plant, and corporate quality initiative


· Bachelor’s degree minimum, Advanced Degree preferred

· Years of Experience: 5+ years in a manufacturing environment, preferably with an OEM or Tier 1 automotive supplier.


· Travel Required: No


· Creative, self-motivated, and works well in a cross-functional team environment.

· Excellent interpersonal communication skills and well organized.

· Detail oriented performance.

· Strong knowledge of ISO 9001 / IATF-16949 Quality Systems.


· Able to work under general direction, develop solutions independently, present them for approval and able to implement.

· Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

· Ability to effectively manage multiple projects simultaneously.


While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The team member must occasionally lift and/or move up to 25 pounds.

While performing the duties of this job, the team member regularly works in an office environment as well as a manufacturing plant environment. The noise level in the office environment is usually quiet but may be loud in the manufacturing plant environment.

The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of a team member in this position. Job duties and functions can change at any time and Android Industries reserves the right to require other duties as needed without revision to this document.

Contract Information:

Randi Rowe

Talent Acquisition, Launch, & HR Operations Manager

Android Industries/Avancez Assembly


Mobile: 248-296-9324

Professional Development Meeting – 2020 February



ISO 9001:2015

ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). A QMS is the aggregate of all the processes, resources, assets, and cultural values that support the goal of customer satisfaction and organizational efficiency.

Join us to learn more about this non-industry specific certification intended for any organization that wants to implement and maintain a quality management system.


Robert Vickroy, is an IT quality professional who will lead our journey through the ISO 9001:2015 standard.

Meeting Information

Meeting Date: 20th February 2020
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !

Professional Development Meeting – 2020 January



Modern Contract Manufacturing Organization

Come join us and learn about Electronics Fabrication and Assembly including processes and equipment from a seasoned contract manufacturing organization executive. You will be provided with a guided tour through the factory start-up, lean production, and supplier program aspects of the modern Contact Manufacturing Organization (CMO). Bring your questions and your interests.  Its sure to be a great presentation from a seasoned pro in the field.


Gary Tanel, the Founder and Chairman of the Electronics Alliance.

Meeting Information

Meeting Date: 23rd January 2020
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !

Director Systems Safety & Cert – Dallas Area Rapid Transit Job Posting



Under the general direction of the Asst. Vice President Capital Program Support, directs the establishment and deployment of agency’s (DART) Construction Safety and System Safety and Certification Programs. Directs and manages applicable personnel (DART, Consultant and Contractor) associated with Authority managed/funded construction related projects e.g., Capital Development, Maintenance, Operations, and Support infrastructure and Trinity Rail Express (TRE).


  1. Directs development and deployment of agency’s Construction Safety & Security Program (CSSP). Manages subordinate staff (DART & Consultant) assuring compliance with governing/statutory and/or authority requirements.
  2. Directs development and management of quality Bi-Lingual safety training programs i.e., Light Railway Worker Protection Program (LRWPP), Construction Safety Orientation (SCO), and Roadway Worker Protection (RWP).
  3. Directs management of key Construction Safety & Security Program (CSSP) elements; investigations of accidents/incidents and property damage claims, conducting CSSP audits, and inspections and prepares reports and presentations. Reviews contractor Submittals and related correspondence.
  4. Directs, manages development, and deployment of agency’s System Safety Certification Program (SSCP). Key elements; Safety and Security Certification Plan (SSCP), Systems Safety Certification Requirement Team (SSCRT), Certifiable Items List (CIL), Preliminary & Operating Hazard Analysis (PHA/OHA), Readiness Drills (Serves as; Readiness Exercise Director).
  5. Oversees development and deployment of agency’s Integrated Testing Program and Startup activities. Chairs the Startup Task Force/Rail Activation Committee and supervises the Senior Manager Systems Integration and Startup.
  6. Prepares annual budget and monitors expenditures; directs management of GRD Non-Revenue Vehicle (NRV) fleet, and Cellular Telephone program for departmental and supporting staff.
  7. Co-Chairs Construction Safety and Security Advisory Committee and Fire Life Safety Committee; participates on DART committees i.e., Bus, Rail, Commuter Rail (TRE), etc., dealing with safety. Actively participates in System Safety committees (DART, Consultant and Contractor).
  8. Directs development and deployment of plans and procedures to meet unexpected situations, new developments and changes in the construction environment. Plans and prepares for emergency situations, media events, anticipates events, etc.
  9. Assists AVP Capital Program Support in planning, management, coordination and inspection of safety and system certification issues relative to design, procurement, construction and security.
  10. Develops technical reports and formal presentations. Interfaces with Federal (FTA, FRA, OSHA) and State (SSO) representatives/officials.
  11. Liaison to regional municipalities, franchise utilities, regional commercial railroad companies, internal agency departments and other state and federal agencies/organizations to communicate/coordinate DARTs CSSP and SSCP program requirements, and activities.
  12. Performs other duties as assigned.

Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

  1. Bachelor’s degree from an accredited college or university in Safety Management, Engineering, Construction or related field.
  2. Ten (10) years progressively responsible safety experience in a construction related environment, and (5) five years supervising a professional staff.
  3. Experience in Light Rail and Commuter Rail construction and operations environment preferred.
  4. Professional Safety Certification, and State License/Registration preferred.
  5. Valid Texas Class A, B, or C driver’s license, no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI on driving record, and not more than three (3) convictions of moving violations within the last thirty-six (36) consecutive months in order to operate DART non-revenue vehicles.
  6. Ability to work irregular hours and be able to work on short notice.
  7. Ability to be mobile and occasionally, 10% – 15% of the work time, lift objects weighing 5 to 25 pounds.
  8. Proficiency with software applications to include word processing, database, spreadsheet and personal computer and established telecommunications equipment.
  9. Ability to be dedicated to meeting the expectations and requirements of internal and external customers.
  10. Ability to provide challenging and stretching tasks and assignments to direct reports; supports equal and fair treatment and opportunity for all; cooperates with the developmental system in the organization.
  11. Ability to settle disputes equitably; can find common ground and get cooperation with minimum noise.
  12. Ability to blend people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; defines success in terms of the whole team.
  13. Ability to scope out length and difficulty of tasks and projects; measures performance against goals.
  14. Ability to use rigorous logic and methods to solve difficult problems with effective solutions.
  15. Ability to figure out the processes necessary to accomplish tasks; can facilitate effective brainstorming and build consensus among team members; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently.
  16. Ability to demonstrate fiduciary obligation to section, division, department, and DART in handling materials and information of a confidential nature.

Reports to TBD*

Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to hazardous/unpleasant working conditions to include dust, noise, temperature, petroleum products, and chemical while visiting DART/ TRE operating facilities and construction sites, assuming incumbent is observing all policies and procedures, safety precautions and regulations. Must be capable of climbing ladders, and walking/moving through uneven construction areas and structures, and proper wearing/utilization of appropriate Personal Protective Equipment (PPE) i.e., Fall Protection equipment and Respiratory Protection devices.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned. DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Professional Development Meeting – 2019 November


!!! Please make note of our New Meeting Location at Richardson Civic Center !!!


Data Quality

Accurate and reliable data is essential when making business decisions, and the quality of data is only as good as the system or process used during data collection. Data is the common thread of all business and the life blood of quality.  Come join this authoritative deep dive into Data Quality, an enlightening and highly useful presentation that you can put to work the next day. Showcasing the use of alternative measurement system analysis techniques to avoid making erroneous decisions with costly business results.


Dr. Jamison Kovach is a professor at the University of Houston in Texas.  She holds a doctorate in industrial engineering from Clemson University in South Carolina. Dr. Kovach was awarded ASQ’s Feigenbaum medal in 2010 and is an Academician in the international Academy for Quality. Dr. Kovach received her Lean Six Sigma Black Belt certification from North Carolina State University in Raleigh. She is an ASQ fellow, past chair of ASQ’s Houston Division, and currently serves as the editor of Lean and Six Sigma Review.

!!! Please make note of our New Meeting Location at Richardson Civic Center !!!

Meeting Information

Meeting Date: 14th November 2019
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !

Professional Development Meeting – 2019 October


!!! Please make note of our New Meeting Location at Richardson Civic Center !!!

Come for the journey and share in the insights that can help you and your organization move forward.  Don’t miss it. Guaranteed to be a treat.


Malcolm Baldrige Criteria for Performance Excellence

Come for a unique opportunity to hear about the Baldrige process from the inside.  Get a feel for what is like to be part of an examiner team responsible for assessing an applicant organization’s maturity using the Malcolm Baldrige Criteria for Performance Excellence. This work is accomplished in a three-phase model that includes an independent review by each examiner, a consensus review and site visit by the team. The output of the work is a feedback report which is presented to the Baldrige Panel of Judges and then to the applicant with the purpose of taking the applicant to the next level of maturity in their performance excellence journey.  Come hear from a highly experienced examiner and executive.


Midge Duncan, President of CORVAL, LLC has an extensive background with Baldrige as well on the Panel of Judges for the Quality Texas Foundation.  Additionally, she has substantial executive experience leading numerous organizations dealing with process excellence, C Suite, and human resources for the Fortune 500 and smaller organizations.  Currently, Midge recruits leaders and strategic independent contributors for her clients using a shared values model and approach including IT leadership, strategic quality, organizational change and leadership development. Her company supports clients nationwide across industry and function with a focus on the business side of the healthcare ecosystem, wireless, retail and emerging technologies.

!!! Please make note of our New Meeting Location at Richardson Civic Center !!!

Meeting Information

Meeting Date: 24th October 2019
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !