Managing Emotions & Mindset During Disruption

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Virtual Professional Development Meeting – 2020 May



Managing Emotions & Mindset During Disruption

VUCA – Volatility, Uncertainty, Complexity, & Ambiguity. This sums up our current socio-economic state of disruption. We are thrust into uncertain circumstances without any definitive answers. Not surprisingly, this creates stress. Now, more than ever, it is essential to leverage easily-applicable solid steps and solutions to manage our emotions, mindset and ultimately successfully tackle our natural stress response. Join us for a webinar-style presentation followed by Q&A.

Learning Objectives:

  1. Discover why you might find it difficult to focus, feel unusually tired, or more anxious than normal.
  2. Learn what emotional contagion is and the key steps to managing your emotional response during disruption.
  3. Create an action plan to develop awareness, easily analyze, and shift your mindset for positive long-term results.

Bonus: Leaders will discover how to help their teams be more productive and still feel connected during disruption.


Erin Urban, LSSBB, CPDC, is a Career Growth Strategist, Executive Coach and a Motivational Speaker. She runs Urban Professional Performance Solutions LLC, a certified professional coaching service focused on delivering personalized solutions for individuals and organizations.

Update! Links from the Speaker

Meeting Information

Date: 28th May 2020
Time: 6:00 pm to 8:30 pm

Webinar Link:
Register to obtain link in email.

Register Now !

Quality Manager – Ft. Worth, TX

Position Summary:

This high profile role will provide a unique opportunity for accomplishment. Our client has a strong need for a complete upgrade of the quality system.  Will require a rapid understanding of the technical operations, which include injection molding and electro-mechanical assembly.  Immediate goals are to understand and take corrective action on recurring quality issues in molding, so an understanding of the injection process will go a long ways towards getting off to a good start.   Ideal candidates will possess a strong skill-set in working with the associates on the plant floor to solve problems, provide training and build quality into the process. Additionally, our client is looking for excellent communication skills.  Your success in this role will lead to a very solid career with our client, a leading national manufacturer.  Our client offers outstanding pay and benefits, as well as bonus.  Degree in Engineering or related discipline strongly preferred.  Apply now!


  1. Degree in Engineering or related discipline.
  2. 5-7 years experience in a disciplined quality program.
  3. Implementation and Training experience.
  4. Strong communication abilities.
  5. Injection Molding experience given first priority.

Contact Information:

Steve Francisco, CPC, Senior Vice President

One Ridgmar Centre

6500 West Freeway, Suite 200

Fort Worth, TX 76116

817-737-2645 (Office)

682-560-3684 (Cell)

IT QA Analyst – Plano, TX

Position Summary:

The IT Quality Assurance Analyst will be a member of a highly-motivated IT team.   This role will develop, enhance, and sustain innovative solutions to improve the customer experience. The IT Quality Assurance Analyst develops, modifies, and executes software test plans, automated scripts and programs for testing cloud solutions in accordance with project requirements, UX design, and industry best practices.  The IT Quality Assurance Analyst will also review designs and participate in meaningful collaboration sessions on how to solve internal and external customer problems and participate in determining scope for new projects.

Essential Duties and Responsibilities include but are not limited to:

  • Evaluate and test quality standards by designing test methods, driving test planning, monitoring test execution, and issue tracking.
  • Review all business and technical documentation to determine if program will perform according to user request and conform to guidelines.
  • Participate in Scrum activities, author tests and test automation, perform code reviews, and contribute to a high performing team.
  • Gather requirements and suggest solutions; serve as an integrator between business needs and technology solutions.
  • Provide training to software program users.
  • Collaborate with product development team to plan new features.
  • Participate in planning and scoping meetings for future projects.
  • Work cross functionally to resolve complex customer problems.
  • Responsible for managing and maintaining project and work backlog; re-prioritizes tasks as the business deems appropriate.
  • Stay current with new technology trends.
  • Other duties may be assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor’s degree from a four-year college or university and 3-5 years related experience and/or training; or equivalent combination of education and experience.  Bachelor’s degree in Business Administration, Finance or Accounting or Information Technology preferred.

Required Skills and Experience:

  • 3+ Years’ experience operating in a cloud-based Quality Assurance environment
  • Ability to translate business requirements, use cases and solution design into test cases
  • Strong background in cloud business applications; CRM and ERP

Preferred Skills and Experience:

  • Experience in defining and documenting test cases and expected results
  • Experience in conducting comprehensive testing to identify gaps between expected results and actual results
  • Advanced conceptual and analytical skills
  • Advanced presentation, written and verbal communication skills
  • Excellent project management and change control skills
  • Communicate and work well in a team environment
  • Ability to prioritize work and adjust to rapidly changing requirements and demands
  • Excellent organizational, document management, and team leadership skills
  • Computer skills including Microsoft Office at a highly proficient level
  • Knowledge of core business systems; Salesforce and/or NetSuite

Contact Information:

Andy Gill

Technical Recruiter


Spok, Inc.

Quality Engineer – Arlington, TX

Regular Full-Time

Crosby is the world leader in the heavy lift industry. We strive to set the standard for quality, training, and technical expertise in the field. It’s our goal to exceed the expectations of our customers through technical leadership, innovative solutions, vertically integrated manufacturing, premier use of support, and a value-added distribution channel.

We are committed to investing in and developing our employees’ talents and leadership, and are currently seeking candidates for this position.

Crosby offers a competitive compensation and benefits package that includes paid time off, medical, dental, vision, life and disability coverages, 401(k) with company match and 10 paid holidays annually. 

Job Summary:

Poka yoke ninja! “Good to Great” quality mindset catalyst. Self-motivated, results-driven, improvement engine. Cross-functional mentor and promotor of the quality discipline, systematic problem solving, lean processes, eliminating waste, and continuous quality improvement. Cool under fire, focusing teams and team members on a logical, data-driven approach to problem solving and problem prevention.

Principal Duties and Responsibilities (*Essential)

1. Aggressively drive a prevention mindset to build quality into processes, products, and services.*
2. Conduct Process Failure Mode & Effects Analysis (PFMEA) to identify and reduce risks in processes.*
3. Coach and mentor improvement teams and team members.*
4. Lead lean events, operational excellence events, and projects.*
5. Drive down CoPQ internally and through suppliers.*
6. Initiate, manage, and drive corrective actions to completion.*
7. Lead customer facing, internal, and supplier corrective actions.*
8. Evaluate corrective action responses to ensure solid, preventive mechanisms, and poka yokes are put in place to prevent recurrence.*
9. Devise, construct, update, interpret, and take action based on quality reporting and metrics.*
10. Drive and continuously improve ISO 9001 compliance.*
11. Lead Material Review Board (MRB) to determine disposition and needed corrective action(s).*
12. Develop, change, and improve policies and procedures.*
13. Perform vendor qualifications and audits.*
14. Serve as the point person during all audits, especially recertification audits.*
15. Travel to both vendor and customer sites to address issues.*

Special Location/Position Requirements:

Job Specifications (Work Experience, Skills, Abilities, etc.):

• Lean Six Sigma Black Belt
• Experience with Corrective Actions, Root Cause Analysis and Preventive Action.
• Knowledge of metallurgy ultrasonic, mag particle inspection, equipment, and precision measurement experience preferred.
• Working knowledge of castings, forgings, plate, bar, and other steel products preferred.
• Experience with ISO 9001
• ISO TS16949 and/or AS9100 preferred.

Education Requirements:

Bachelor of Science in Materials Science, Engineering, Physics, other technical discipline, or equivalent relevant work experience and track record of delivering high-impact results. 

Physical Demands/Environmental Conditions:

Normal office conditions. Office located in a one story office building. Job demands may require long periods of sitting, telephone work and/or computer work, as well as interaction with other people. Normal office conditions include walking, standing, bending, kneeling, climbing stairs, lifting, driving and/or traveling.

Moderate exposure to shop conditions, which are variable depending on the task assigned, but are generally dirty. Is subject to shop noise. Involves extensive standing and walking. Skin and eyes are subject to drying and irritating fumes, vapors and solutions controlled to OSHA standards. Works both in and out of doors, normally indoors, with sometimes dusty or confining work areas when in the shop/lab.

Contract Information:

Sonya Garrett, PHR

Human Resource


Professional Development Meeting – 2020 February



ISO 9001:2015

ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). A QMS is the aggregate of all the processes, resources, assets, and cultural values that support the goal of customer satisfaction and organizational efficiency.

Join us to learn more about this non-industry specific certification intended for any organization that wants to implement and maintain a quality management system.


Robert Vickroy, is an IT quality professional who will lead our journey through the ISO 9001:2015 standard.

Meeting Information

Meeting Date: 20th February 2020
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !

Professional Development Meeting – 2020 January



Modern Contract Manufacturing Organization

Come join us and learn about Electronics Fabrication and Assembly including processes and equipment from a seasoned contract manufacturing organization executive. You will be provided with a guided tour through the factory start-up, lean production, and supplier program aspects of the modern Contact Manufacturing Organization (CMO). Bring your questions and your interests.  Its sure to be a great presentation from a seasoned pro in the field.


Gary Tanel, the Founder and Chairman of the Electronics Alliance.

Meeting Information

Meeting Date: 23rd January 2020
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !

Professional Development Meeting – 2019 November


!!! Please make note of our New Meeting Location at Richardson Civic Center !!!


Data Quality

Accurate and reliable data is essential when making business decisions, and the quality of data is only as good as the system or process used during data collection. Data is the common thread of all business and the life blood of quality.  Come join this authoritative deep dive into Data Quality, an enlightening and highly useful presentation that you can put to work the next day. Showcasing the use of alternative measurement system analysis techniques to avoid making erroneous decisions with costly business results.


Dr. Jamison Kovach is a professor at the University of Houston in Texas.  She holds a doctorate in industrial engineering from Clemson University in South Carolina. Dr. Kovach was awarded ASQ’s Feigenbaum medal in 2010 and is an Academician in the international Academy for Quality. Dr. Kovach received her Lean Six Sigma Black Belt certification from North Carolina State University in Raleigh. She is an ASQ fellow, past chair of ASQ’s Houston Division, and currently serves as the editor of Lean and Six Sigma Review.

!!! Please make note of our New Meeting Location at Richardson Civic Center !!!

Meeting Information

Meeting Date: 14th November 2019
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !