Virtual Professional Development Meeting – 2020 September

Date/Time: September 24, 2020 6p – 8p

Presenter:  Forrest Breyfogle

Topic: The Business Process Management Guidebook: An Integrated Enterprise Excellence BPM System

Registration Link / Meeting Instructions:

Forrest Breyfogle is a Professional Engineer and ASQ Fellow who founded Smarter Solutions in 1992. As a management thought leader and innovator, he recently completed a five-book set that provides radical management advancements in the utilization and integration of scorecards, strategic planning, and process improvement.

The first book, The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement , introduces new perspectives on what to measure and report; when and how to report it; how to interpret the results; and how to use the results to establish goals, prioritize work efforts, and continuously enhance organizational focus and success. The system helps organizations improve their bottom-line and competitiveness through the integration of analytics with innovation.

An additional three-volume series, Integrated Enterprise Excellence: Going Beyond Lean Six Sigma and the Balanced Scorecard , provides further elaboration on the shortcomings of traditional systems and the details of an Integrated Enterprise Excellence (IEE) implementation. This series of volumes describes IEE’s set of management techniques that enhance an organization’s measurement and improvement system to increase predictable and sustainable bottom-line results. The system embeds a set of best practices derived from the strengths of past systems, applying structured metrics and a no-nonsense roadmap to initiate process improvement and achieve substantial benefits. IEE takes Lean Six Sigma and the balanced scorecard to the next level in the pursuit of enterprise excellence. The final book in the set, Lean Six Sigma Project Execution Guide, provides a detailed roadmap for process improvement project execution, which truly integrates Lean and Six Sigma tools.

Forrest Breyfogle was named Quality Professional of the Year for 2011 by Quality Magazine and in 2012 was awarded alumni of the year by Missouri University of Science and Technology. He also received the prestigious Crosby Medal from the American Society for Quality (ASQ) in 2004 for an earlier book, Implementing Six Sigma. He has served on the Board of Advisors for the University of Texas Center for Performance Excellence from 2003-2012.

Mr. Breyfogle began his career with IBM in development and later transferred to the product test organization. Within these organizations he became very interested in the benefits derived from the wise use of statistical techniques. From 1980 to 1992 he served IBM in applying Six Sigma methodology” to testing, development, manufacturing, and service organizations.

Mr. Breyfogle has conducted numerous Lean Six Sigma workshop sessions as well as Master Black Belt, Black Belt, Green Belt, Champion, and Executive training sessions throughout the world. He has coached an array of individuals and organizations on the wise application of Lean and Six Sigma techniques. Smarter Solutions, Inc. has had the honor of serving a distinguished group of Fortune 100 clients and many others in a wide variety of industries.

Mr. Breyfogle has authored or co-authored thirteen books, published over 150 technical articles for a wide range of publications, and has been interviewed by television, radio, and publication editors about managing the dynamics of organizations and the application of all forms of enterprise improvement methodologies. His latest book is The Business Process Management Guidebook: An Integrated Enterprise Excellence BPM System.

Mr. Breyfogle has an MSME degree from the University of Texas and a BSME from the University of Missouri at Rolla.

Virtual Professional Development Meeting – 2020 August

Date/Time: August 27, 2020 6p – 8p

Presenter:  Tom Taormina

Topic: New Approaches to Risk Management

Tom Taormina is no stranger to Risk Management whether its pushing the limits of space flight or lowering the cost of product liability.  Tom has been there.  While at NASA Mission Control he was responsible for supplier quality management, quality standards, and was on duty in mission control during Apollo 13. Today, Tom’s organization, the Taormina Group provides businesses the tools to optimize their processes and obtain their highest level of customer satisfaction while ensuring that they are protected from potential product or service liability. Tom is co-founder of the Nevada Space Center, co-founder of the Center for Business Excellence in Nevada, and Past Chair of the Northern Nevada Development Authority’s Business and Professional Services Committee.  Tom has led manufacturer quality at numerous companies and has published 12 books and numerous articles, many on risk.

Tom was the co-founder of APEX, the Nevada state quality award.  From an ASQ standpoint Tom is Past Chair, Quality Management Systems Committee, Quality Management Division. Tom holds numerous ASQ certifications and continues to be a thought leader in the subject of risk on which he will speak. 

Registration Link / Meeting Instructions:

Virtual Professional Development Meeting – 2020 July

Date/Time: July 23, 2020 6p – 8p

Presenter:  Dr. Shelby Danks

Topic: Beyond the Likert Scale: Innovations in Measuring Learning, Culture, and Systems Change

Dr Shelby Danks is a measurement theorist and evaluator with 10+ years experience on the Board of Examiners for the National Baldrige Excellence Program, Panel of Judges/Examiner for the Quality Texas Foundation, Board of Examiners for the Missouri Quality Award, Peer Reviewer for the Higher Learning Commission, and as an accreditation reviewer for AdvancED.  Dr Danks is Director of Impact for Illustrative Mathematics where she leads the development of a multi-year strategy to measure and evaluate impact of professional learning and curriculum products on educators, students, and systems. She designs programs, tools, resources, and partnership approaches to build the capacity of clients to lead and transform adult learning in their contexts and serves as principal investigator for a diverse portfolio of implementation, case, and impact studies to explore relationships between educator practice and outcomes.

Dr. Danks will present:

Beyond the Likert Scale: Innovations in Measuring Learning, Culture, and Systems Change

Description: In evaluating learning, culture, and systems change, we often rely on surveys that use Likert and frequency scales to measure a variety of attributes. While such items are “easy” to design and load into sophisticated survey and reporting tools, there are many drawbacks that limit their usefulness in evaluation and impede decision-making. In this session, we will rethink the Likert-scale item design and explore three alternative item types that enable us to measure key indicators of learning, culture, and systems that better tell the story of transformation.

Webinar Link / Meeting Instructions:

Registration @ – https://attendee.gotowebinar.com/register/5183354407398373648

Virtual Professional Development Meeting – 2020 May

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Presentation:

Managing Emotions & Mindset During Disruption

VUCA – Volatility, Uncertainty, Complexity, & Ambiguity. This sums up our current socio-economic state of disruption. We are thrust into uncertain circumstances without any definitive answers. Not surprisingly, this creates stress. Now, more than ever, it is essential to leverage easily-applicable solid steps and solutions to manage our emotions, mindset and ultimately successfully tackle our natural stress response. Join us for a webinar-style presentation followed by Q&A.

Learning Objectives:

  1. Discover why you might find it difficult to focus, feel unusually tired, or more anxious than normal.
  2. Learn what emotional contagion is and the key steps to managing your emotional response during disruption.
  3. Create an action plan to develop awareness, easily analyze, and shift your mindset for positive long-term results.

Bonus: Leaders will discover how to help their teams be more productive and still feel connected during disruption.

Speaker:

Erin Urban, LSSBB, CPDC, is a Career Growth Strategist, Executive Coach and a Motivational Speaker. She runs Urban Professional Performance Solutions LLC, a certified professional coaching service focused on delivering personalized solutions for individuals and organizations.

Update! Links from the Speaker


Meeting Information

Date: 28th May 2020
Time: 6:00 pm to 8:30 pm

Webinar Link:
Register to obtain link in email.

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Professional Development Meeting – 2020 February

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Presentation:

ISO 9001:2015

ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). A QMS is the aggregate of all the processes, resources, assets, and cultural values that support the goal of customer satisfaction and organizational efficiency.

Join us to learn more about this non-industry specific certification intended for any organization that wants to implement and maintain a quality management system.

Speaker:

Robert Vickroy, is an IT quality professional who will lead our journey through the ISO 9001:2015 standard.


Meeting Information

Meeting Date: 20th February 2020
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

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Professional Development Meeting – 2020 January

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Presentation:

Modern Contract Manufacturing Organization

Come join us and learn about Electronics Fabrication and Assembly including processes and equipment from a seasoned contract manufacturing organization executive. You will be provided with a guided tour through the factory start-up, lean production, and supplier program aspects of the modern Contact Manufacturing Organization (CMO). Bring your questions and your interests.  Its sure to be a great presentation from a seasoned pro in the field.

Speaker:

Gary Tanel, the Founder and Chairman of the Electronics Alliance.


Meeting Information

Meeting Date: 23rd January 2020
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

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Professional Development Meeting – 2019 November

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!!! Please make note of our New Meeting Location at Richardson Civic Center !!!


Presentation:

Data Quality

Accurate and reliable data is essential when making business decisions, and the quality of data is only as good as the system or process used during data collection. Data is the common thread of all business and the life blood of quality.  Come join this authoritative deep dive into Data Quality, an enlightening and highly useful presentation that you can put to work the next day. Showcasing the use of alternative measurement system analysis techniques to avoid making erroneous decisions with costly business results.

Speaker:

Dr. Jamison Kovach is a professor at the University of Houston in Texas.  She holds a doctorate in industrial engineering from Clemson University in South Carolina. Dr. Kovach was awarded ASQ’s Feigenbaum medal in 2010 and is an Academician in the international Academy for Quality. Dr. Kovach received her Lean Six Sigma Black Belt certification from North Carolina State University in Raleigh. She is an ASQ fellow, past chair of ASQ’s Houston Division, and currently serves as the editor of Lean and Six Sigma Review.


!!! Please make note of our New Meeting Location at Richardson Civic Center !!!

Meeting Information

Meeting Date: 14th November 2019
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !

Professional Development Meeting – 2019 October

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!!! Please make note of our New Meeting Location at Richardson Civic Center !!!


Come for the journey and share in the insights that can help you and your organization move forward.  Don’t miss it. Guaranteed to be a treat.

Presentation:

Malcolm Baldrige Criteria for Performance Excellence

Come for a unique opportunity to hear about the Baldrige process from the inside.  Get a feel for what is like to be part of an examiner team responsible for assessing an applicant organization’s maturity using the Malcolm Baldrige Criteria for Performance Excellence. This work is accomplished in a three-phase model that includes an independent review by each examiner, a consensus review and site visit by the team. The output of the work is a feedback report which is presented to the Baldrige Panel of Judges and then to the applicant with the purpose of taking the applicant to the next level of maturity in their performance excellence journey.  Come hear from a highly experienced examiner and executive.

Speaker:

Midge Duncan, President of CORVAL, LLC has an extensive background with Baldrige as well on the Panel of Judges for the Quality Texas Foundation.  Additionally, she has substantial executive experience leading numerous organizations dealing with process excellence, C Suite, and human resources for the Fortune 500 and smaller organizations.  Currently, Midge recruits leaders and strategic independent contributors for her clients using a shared values model and approach including IT leadership, strategic quality, organizational change and leadership development. Her company supports clients nationwide across industry and function with a focus on the business side of the healthcare ecosystem, wireless, retail and emerging technologies.


!!! Please make note of our New Meeting Location at Richardson Civic Center !!!

Meeting Information

Meeting Date: 24th October 2019
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

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Professional Development Meeting – 2019 September

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Come join us for the first Professional Development Meeting after the summer break.

!!! Please make note of our New Meeting Location at Richardson Civic Center !!!

Presentation:

Toyota Flow System & Multi Team Systems

Come hear about the future of lean product development by a peer reviewed international experts in the field,  Dr. John Turner from the University of North Texas at Denton Department of Learning Technologies.  Dr. Turner will provide a highly engaging look at the Toyota Flow System that he co-created.  Learn about Multi Team Systems in the modern work place.  Come hear about key research conducted in conjunction with Toyota Connected (Toyota Motor Corp) based in Plano. The whole area of team agility improvement is key to success in today’s environment.  We look forward to seeing you.  Bring your questions and insights.

Speaker:

John R. Turner, Ph.D., is an assistant professor at the University of North Texas for the Department of Learning Technologies in the College of Information. He currently serves as the Editor–in–Chief for Performance Improvement Quarterly (PIQ) Journal. His research interests are in team science, team cognition, leadership, performance improvement, knowledge management, theory building, complexity theory, multilevel models, and meta-analysis techniques. He is the co-creator of The Toyota Flow System and the co-author of the book ‘The Toyota Flow System’ and has published articles in Advances in Developing Human Resources; Human Resource Development Review; European Journal of Training & Development; International Journal of Technology, Knowledge, & Society; Journal of Information and Knowledge Management; Journal of Manufacturing Technology & Management; Journal of Knowledge Management; Performance Improvement; and Performance Improvement Quarterly.


Meeting Information

Meeting Date: 25th September 2019
Meeting Time: 6:00 pm to 8:30 pm
Dinner Price: $25.00

Meeting Location:
Richardson Civic Center
411 W Arapaho Rd Ste 102, Richardson, TX 75080

Register Now !