Optical Cable Corporation – Quality Assurance Technician – Plano, TX

Optical Cable Corporation – Quality Assurance Technician

SUMMARY: The QA Technician is responsible for ensuring that the assigned areas of the Quality Management System (QMS) are effectively controlled and in compliance to the requirements specified in OCC’s QMS, the relevant international standards and other applicable regulations. The QA Technician will be the primary contact/lead for Returned Materials Authorization (RMA), Corrective Action Request (CAR) processing, Preventative Action Request (PAR) processing, and to ensure OCC compliance to daily business practices, ISO requirements and other applicable standards.

Responsibilities: I. The Quality Technician will perform any of the following job responsibilities as assigned by the Quality Manager and as necessary to maintaining OCC’s QMS:

• RMA: Accurately conduct timely Failure Mode Analysis of nonconforming product returned through the RMA process. Coordinate and follow up for complaints and returned product.

• Corrective Action: Responsible for determining root cause of nonconformances, development and implementation of irreversible corrective actions and completion of the CAR form. These actions will be performed in a timely fashion and the results will be reported to management.

• Continuous Improvements: Initiation and implementation of Preventive Action Requests to facilitate continuous improvements in all aspects of the business.

• Calibration: Identification of all equipment that requires calibration, assigning equipment numbers, determining calibration frequency and ensuring calibration is completed on schedule.

• Inspection: Assist in visual and mechanical inspection of product at Incoming, In-process and Final quality inspections. This includes, but is not limited to, the use of measurement equipment such as micrometers, rulers and optical measurement equipment.

• Audits: Initiation, facilitation and completion of Internal Audits of the QMS.

• Nonconforming material: Ensure that nonconforming material is identified, controlled and dispositioned to prevent its unintended use or delivery.

• Data Analysis: Collect and evaluate data to determine compliance to goals for key process indicators.

• Work Instructions: Work with other departments to create, verify/validate, issue and maintain Standard Operating Procedures.

II. Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.

III. Champions OCC’s vision and values (as outlined in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.


I. Good computer skills (Word, Excel, ERP).

II. Compile, organization, and charting data for use by Management.

III. Ability to understand and implement quality procedures.

IV. Good math and handwriting skills required and the ability to correctly complete all paperwork.

V. Good oral, written, and interpersonal skills required with the ability to give direction, advice, and assistance to others.

VI. Ability to work in a team environment and assist in training, motivating, monitoring and evaluating others.

VII. Attention to detail with the ability to complete assignments accurately and to recognize, record and help solve problems.

VIII. Able to organize, complete tasks, and manage time.

IX. Ability to work with minimal supervision.

EDUCATION: Two (2) year associate degree in engineering or science and two (2) years quality or engineering experience preferred. Equivalent work experience may be substituted for education requirements – 2 years for every year of college.

Working Conditions: While performing this job, the employee is regularly required to stand and must be reasonably ambulatory. The employee must regularly lift and/or move up to 35 lbs. This job requires vision sufficient for completing quality work, reading comprehension and computer use. This work also requires hearing sufficient for normal workplace conversation and training. The noise level in the work environment is usually moderate. The employee is regularly exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. Specific vison abilities required by this job include color vision.

Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits: OCC offers a positive work environment driven around 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture. OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts. Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation and Identity Theft protection as well as generous paid time off and holiday schedules.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please  contact Deidra.sturgill@occfiber.com, or submit resume to:

http://www.occfiber.com/x_upload/news/files/AAP_website_link_0414.pdf. Connect with us… Facebook | Twitter | LinkedIn


Deidra Sturgill Human Resources Representative, 

5290 Concourse Drive Roanoke, VA 24019

+1-540-795-4623 Phone +1-540-777-0561 Fax

Quality Engineer, SQA Services

The Quality Engineer will be responsible for the execution of assigned activities for technical support and process validation related to new products, process, equipment, and troubleshooting of current processes associated with OTC & Cosmetic Sterile/Non-Sterile Liquids (Compounding, Filling, and Testing ) and Power Products (Blending, Capsule and Reservoir Filling of Devices). Interacts with production personnel, equipment engineering and QC Lab as well as provides some assistance and direction for less experienced engineering and technical personnel. Responsible for the execution and processing of product complaint investigations.

Execute assigned projects for the implementation of new processes, problem solving for existing processes, process optimization and process validation activities. Generate related documents including SOPs, Batch Documentation, Validation Plans, Protocols and Evaluations. Develop and execute design of experiments (DoE) to support the development and registration of manufacturing processes used to produce clinical and commercial products. Provide technical and operational support to meet customer commitments (internal and external). Support technology transfer from client or product development into the facility and, when applicable, to commercial manufacturing.


Bachelor’s degree in chemical engineering or life sciences

5+ years’ relevant experience

Direct experience with MDI and Sterile/Non-Sterile Processes

Conduct DOE’s for process development and process improvement

Ability to statistically analyze data in support of technical and regulatory documents

Knowledgeable in cGMP’s and regulatory requirements

Familiar with the activity sequence for process investigations and/or Root Cause Analysis

Knowledgeable in principles of process validation and cGMP’s

If interested in this position please send your resume to Tami Parker at tparker@sqaservices.com, or call 310.802.4415

Process Engineer, SQA Services

Process Engineer

Compounding Processing Engineer is a critical technical role for the company and supports development, scale up and manufacturing of cosmetic and OTC batching. The incumbent will support our growth and have a strong focus on safety, quality and compliance. Responsible for all processes related to raw materials – incoming raw testing, storing, pre-weighing, compounding and filling as well as oversee different areas ensuring all SOPs and GMPs are followed and product meets general QC requirements.


  • Works in a specific area of operation (hot fill, high viscosity products, lip balm filling, powders or solids as examples).
  • Conducts analysis of current processes and determine/recommend optimal improvements.
  • Collects, compiles, and analyzes process data by capturing critical processing parameters and operating information for more data-based decision making, trending, and analysis
  • Creates short and long-term improvements that may be achieved through major capital investments or a series of smaller improvements or expansion projects.
  • Responsible for all products that come from R&D for scale-up.
  • Converts lab processes into fully commercial products, working closely with the R&D chemist to understand critical processing steps and phases, sensitivities to shear, temperature, and other conditions.
  • Supports Process Validation and Equipment Qualification activities
  • Writes manufacturing instructions, supervises pilot and 1st shift production, stabling final specifications and training manufacturing personnel.


  • Demonstrated comprehensive understanding of upstream processes such as pre-weight/cleaning and their impact.
  • Downstream processes and how to optimize the satisfaction of internal customers such as filling should be completely understood as well.
  • Successfully transfer newly developed formulations to manufacturing by converting lab processes and observations into practical, appropriate and scale-able production or processes.
  • Continuously improves previously release formulation processes that are or become problematic if batches are unable to be fully completed using the manufacturing instructions, require significant adjustments to get close to or do not have documentation indications specific equipment requirements.
  • Investigation and problem-solving tools are utilized to determine root cause and effective corrective actions.
  • BS Degree required, chemical science or chemical engineering strongly preferred
  • 3-7 years of compounding and filling process improvement experience in cosmetic and or pharmaceutical industries.
  • Technically strong in batch manufacturing operations, related batching equipment, and problem solving
  • Demonstrated ability to train and work with manufacturing personnel.
  • Capable of partnering with R&D, maintenance and quality personnel
  • Trained in cGMP requirements, including batch documentation and sanitization

If interested in this position, please contact Tami Parker at TParker@sqaservices.com or call 310-802-4415.

Pest Management’s Role in Food Safety and FSMA Compliance – Webinar

Promoted by: ASQ-Dallas Food, Drug & Cosmetics SIG

Complimentary Webinar on Sep 26, 2018 | 01:00 PM ET | 12:00 PM CT | 10:00 AM PT


Complimentary Webinar

Pest Management’s Role in Food Safety and FSMA Compliance


Pests are a major threat to the integrity of food products and a threat to any facility’s bottom line. With the Food Safety Modernization Act (FSMA) in full effect, preparation is more important than ever. FSMA mandates a proactive approach to food safety, and by extension pest management. It’s important to have an Integrated Pest Management program in place that is exhaustive and integrates seamlessly into the overarching food safety plan.

Join Orkin’s Chelle Hartzer and Savour Food Services International’s Gina Kramer, as they bring their knowledge and expertise to your facility with a free webinar to discuss preventive pest management controls that should be implemented to help ensure you and your staff are operating the safest food facility possible.

Learning Objectives:

During this free, hour-long webinar you’ll learn about:

  • Key componentsof FSMA as they relate to pest control
  • Common factors that affect preventive controls
  • Establishing preventive controls
  • How to measure success with an IPM Plan

Who Should Attend:

During this free, hour-long webinar you’ll learn about:

  • Food Processing Professionals
  • Quality Assurance Directors


Chelle Hartzer, BCE
Chelle Hartzer, BCE Technical Services Manager Orkin

Gina R. Nicholson-Kramer, RS REHS
Gina R. Nicholson-Kramer, RS REHS Executive Director, Savour Food Safety International


Food, Drug & Cosmetics SIG – Quarterly Meeting – Aug 2018

Please join us on August 21, 2018 for our quarterly meeting.

Topic:  Vendor Compliance

Speaker:  AFL Representative

Time:  6:00 pm  – 8:00 pm  (Networking: 6:00 pm – 6:30 pm)

Analytical Food Laboratories
860 Greenview Drive
Grand Prairie, TX 75050
Ph: 972-336-0336 or 1-800-242-6494

Sharon McNair

Calendar Link

Dallas Chair Newsletter

February 2017 Meeting Announcement and Q News

▪ 6:00pm to 6:45pm – Tutorial Presentation – The Recertification Process and The Recertification Journal Mr. Steve Fox, Current Section Member Recertification/Upgrades Chair and Past Section Chair will be presenting the recertification process and reviewing the recertification journal. ASQ requires that you recertify your certifications every three years.

January 2017 ASQ Section Chair Message

Howdy Quality colleagues and welcome to my first monthly Chair Message (and or Blog!!)

And…Happy ASQ Dallas Section New Year!!  I hope the Holidays brought you and your families pleasant and warm memories.

First, thankyous are in order:

  • I would like to thank our immediate past chair and my friend Joe Sepulveda for his leadership over the last two years. His leadership and direction has set a great platform for me and the section to continue to become more successful this year and for years to come. Joe will continue to be active in the section this year in the roles of Nominating Chair as well as providing oversite in several other key initiatives of the section including our efforts in sponsoring and supporting our active student section at UT Dallas. On behalf of the section, I would like to congratulate him for his accomplishments as the 2016 Section Chair and wish him all the luck in his new position.
  • To the leadership committee members, I want to thank you for your time, assistance, and energy. Without you, the section cannot continue to become better!
  • And finally, to the membership, thank you for being members of the Section. You are why we exist and I am proud to say that we have a very strong membership base, one of the largest in the nation and of course the best!

Moving on to this year some of you may remember me from the past…..way back past! As Chair of the section in 1991. I of course do not look a day older and wow that seems like only yesterday, well maybe not for those of you who really do remember but either way we must admit time does fly! Many things have changed since that time (I keep remembering my pager going off during the leadership team meetings and having to go find a pay phone to return a call!) but one thing that has remained consistent in concept is our mission…

To lead in Innovation and increase the impact of Quality in our daily lives, in order to serve society, for the overall betterment of mankind.

I feel that we have continually worked over the years to meet this mission and will certainly continue to do so this year.

Some of the things we are working toward this year to meet his mission and the desires of you our members include:

  • Changing our meeting venue to a bigger more open area. (Announcements will be appearing in the February Chair Message with more specifics)
  • Increasing our relationships with key quality related sponsors.
  • Developing strategic relationships with other professional and quality related organizations
  • Enhancing our education initiatives partnering with the Dallas County Community College’s Northlake Campus doing focused Quality Training activities
  • Partnering with key education and business sectors in the area to bring informative presentations relating to the needs of you our members.

I look forward to an exciting year working with a great section Leadership Team to implement the above items along with several others and encourage any of you who are interested in getting involved to please do so by contacted me (or any section Leadership Team member) via email or phone. We are very interested in your desire to become part of the team. Also, as always if you have any questions, concerns and or ideas relating to the operations of the section please do email or call me at your earliest convenience.

Please continue reading the website for the following:

  • Our speakers and most excellent topic of the upcoming January 26 Professional Development Meeting (Please remember to make your reservation on the section website ASAP so we can properly plan for enjoyable experience by all) and
  • The listing of our new 2017 Leadership Team

Thanks for the privilege to serve as your section 2017 Chair and of course…see you at the Meetings!


Foodservice Webinar – Adapting to Critical New Challenges (11/15/16)


WHEN: Tuesday, November 15, 2016, 1 p.m. ET / 12 p.m. CT / 11 a.m. MT / 10 a.m. PT
Following the live webinar, registrants will receive via email a link to the recorded version

Foodservice providers face a number of challenges and opportunities that are redefining how the industry operates, including a greater focus on food safety and compliance with regulations such as the FSMA, and responding to changing consumer demands for fresh and healthier food options, among others. Join a panel of experts as they explore how the foodservice industry is addressing these new pressures while simultaneously looking at ways to capitalize on the changes underway.

To register for this educational webinar, click here.

A FD&C Special Interest Group has been created for the Dallas and Fort Worth area ASQ members. It is our desire to have a local presence to help provide members with resources in the interpretation, and implementation of the regulated guidelines within Food, Drug, Supplement, and Cosmetic industries.

We welcome your participation as an attendee or presenter. If you have any questions, please contact Sharon McNair (mcnair_sharonmtex@outlook.com), ph: 214-300-1422.

Meeting Location
Mannatech, Incorporated
600 S. Royal Lane, Suite 200
Coppell, TX 75019


Sharon McNair
FD&C SIG Chair
(214) 300-1422

Click here for more information on the FD&C SIG.

Career change in your future?

Our jobs posting service is back on-line and going strong. The format is a little different but easy to navigate.

If you are looking for a new position, click on the CAREER/Career Opportunities tab at the top of the home page, and check out all the new additions.These jobs are not only local, but throughout the US, looking for skills from food to biotech at many different job levels.

Joe Eudy from the Ft. Worth section is also busy posting resumes to our members who want more publicity.  If you have an opening you might want to read through the resumes of those who are already out there. If you would like your resume posted, just contact Joe through the page link and send him an email.  For faster response, please put “ASQ- RESUME POSTING” in the email posting and he will get to it asap.

Happy Hunting!

Meet the new Section 1402 LT members & more

1. Certificate Chair:
Michael Norman
E-mail: michael.norman@atos.net
Phone: 817-264-8371
2. Internet Liaison:
Andrew Atemie
E-mail: dienyeatemie@hotmail.com
Mobile: 817-296-5736
3. i. The position of Arrangement/Hospitality Chair is still open.                              Gail Smith is currently acting in this capacity. You may contact her at                Gail.Smith@argonmedical.com
   ii. The Sponsorship and Scholarship are also open positions.
   iii. If you are interested in any of these positions, please contact Darrell                  Callison at clovis746@yahoo.com